PRIVACY POLICY
Tevva Motors Ltd. Registered in England and Wales | Registered No. 08368694 Registered office: Unit 1, London Distribution Park, Windrush Road, Tilbury, RM18 7EW
Disclaimer
Tevva email messages are intended solely for the addressee and may contain confidential information. Do not use, copy, or disclose the information in the message or any attachments. If you receive an email in error, please return it to us immediately and permanently delete it. Unless otherwise stated, all offers are made subject to contract.
Tevva.com Privacy Statement
The Privacy Statement below is effective 24th May 2017.
1. General Statement:
We respect your privacy and are committed to protecting it. This privacy statement explains our policies and practices regarding online customer information. Through this disclosure, we intend to provide you with a level of comfort and confidence in how we collect, use, and safeguard personal and other information we collect or that you provide through this website and how you can contact us if you have any questions or concerns. We hope that we will develop a trusting and long-lasting relationship with you by explaining our data handling practices. By using the site, you agree to the terms of this privacy statement.
2. Information About Our Organisation and Website and General Data Collection Practices:
This Privacy Statement applies to https://www.tevva.com (herein referenced as "Tevva.Com").
The core business purpose of this website is to provide Tevva Motors products and services information, along with investment and media updates.
For added convenience, a select set of site features are accessible from web-enabled mobile devices as a mobile-optimised web experience. These site features may be limited in functionality.
Online Tracking Information
When you visit this site, analytics providers may collect information about your online activity over time and across websites.
Because there is not yet a common understanding of how to interpret web browser-based "Do Not Track" ("DNT") signals other than cookies, Tevva Motors does not currently respond to undefined "DNT" signals to its website.
Most browsers can be configured not to accept cookies; however, this may prevent you from accessing some functions or services on our sites.
See Sections 5 and 7 for more information.
3. Personally Identifiable Information We Collect from You:
For purposes of this Privacy Statement, personally identifiable information refers to information that identifies you as an individual, such as your name, street address, telephone number, and email address. When you visit Tevva.com, we will not collect any personally identifiable information about you unless you provide it to us voluntarily. If you opt not to provide us with personally identifiable information, you can still access our website; however, you may be unable to participate in specific promotions, receive product information, or have a purchase order fulfilled.
Our primary goal in collecting personally identifiable information from you when you visit Tevva.com is to provide you with the functionality and services needed to have a meaningful and customised experience while using the site features.
Please remember that if you disclose personally identifiable information or other sensitive data through other public online forums, others may collect and use this information.
4. How We Use the Personally Identifiable Information We Collect:
Personally identifiable information collected on Tevva.com may be used to:
Fulfil a site user request (e.g., brochure fulfilment, lead generation, sending marketing or promotional materials, including emails)
Respond to your comments or requests for information
Meet the demand for or develop new products or services
Make the user experience more customer friendly
Develop new and improved products, services, and marketing
Contact you, if necessary, while processing or shipping an order for products or services
Generate site analytics that improves our site layout, content, product offerings and services
Compile user data that is stored in our corporate database and may be used for marketing and other purposes
Match personal data collected here with data about you that we collect through other sources
Comply with legal requirements
5. Other (Non-Personally Identifiable) Information We Collect from Site Visitors:
Tevva.com collects other "non-personally identifiable information" from site visitors. This means that we do not track these items individually that identify the site visitor but rather gather and collect this information on an aggregate or anonymous basis that includes all site visitors. Non-personally identifiable information includes tracking the visited site pages or the amount of time spent on our site.
Suppose you visit this site using a mobile device. In that case, we collect additional non-personally identifiable information, including the type/model of the mobile device viewing the site and the mobile device's service provider and operating system.
Our primary goal in collecting non-personally identifiable information from you is to perform site metrics that allow us to improve the website's functionality.
We may use session and persistent "cookies," session logs, spotlight ads/web beacons/GIF/pixel tags, banner ads or links, and third-party click tracking analytics tools (such as Google Analytics) to collect aggregate or other non-personally identifiable information about site visitors. Section 7 – Methods to Collect Information, below includes an explanation of collection methods and how they work.
Google is independently owned and operated, and data collected by Google is subject to its privacy policy. We encourage you to review the Google privacy policy at http://www.google.com/privacy.html and Google's How Google uses data when you use our partners' sites or apps (located at www.google.com/policies/privacy/partners/) so that you can understand how the data is collected, used, and shared.
6. How We Use the Aggregate or Non-Personally Identifiable Information We Collect:
Non-Personally identifiable information collected on Tevva.com may be used to:
Compile aggregate and statistical data to help website design and identify popular features.
Measure site activity to allow us to update our site to meet user wants and needs better.
Provide content that may interest you based on pages visited and items viewed.
Make the user experience more customer friendly.
Develop new and improved products, services, and marketing
Tevva.com utilises non-personally identifiable information to analyse the user's experience while visiting this site. This analysis:
Is performed on an aggregate level and does not identify you or your information personally
May involve the use of a third-party vendor acting on behalf of Tevva.com.
May be combined with data collected by third parties on other sites and apps and across devices.
Is performed to improve our website and the user experience
May include a session or persistent cookies to track user movement across this website or other events within or across this and other Tevva Motors web properties.
7. Methods to Collect Information:
A "cookie" is a small text file that helps us in many ways to make your visit to our website more enjoyable and meaningful to you. For example, cookies prevent you from logging in whenever you return to one of our websites. They also allow us to tailor a website or advertisement to match your interests and preferences better. There are several types of cookies:
A "session" cookie is stored only in your computer's working memory (RAM) and lasts only for browsing. When you close all your browser windows or shut down your computer, the session cookie disappears forever.
A "persistent" cookie is stored on your computer's hard drive until a specified date: tomorrow, next week, or 10 years from now. Persistent cookies stay on your computer until either a) they expire, b) they are overwritten with newer cookies, or c) you manually remove them. Most browsers can be configured not to accept cookies; however, this may prevent you from having access to some site functions or features. This site may use third-party click-tracking analytics tools (such as Google Analytics) to capture click-through statistics. Over time, these parties may collect information about your site use across different sites, mobile apps, and devices.
Tevva.com may use spotlight ads/web beacons/GIF/pixel tags, which are site instrumentation tools that help us to determine, for instance, whether a page has been viewed or not and, if so, how many times. Emails or electronic newsletters we send may use tools (e.g., pixel tags or web beacons) to gather email metrics and information to improve the reader's experience, such as how many of the emails are opened, if they were printed or forwarded, the type of device (e.g., mobile or PC) from which they were opened, and the city, county/state, associated with the applicable IP address. Generally, any electronic image viewed as part of a webpage, including an ad banner, can act as a web beacon.
This website may generate a "session log" when you visit our site. We use session logs to help us determine how people travel through our site. In this way, we can structure our pages so that the information most frequently visited is easier to find. We can also determine if our information is being used by tracking page visits. The only data gathered is the Internet Protocol (IP) address from which you came, the website that referred you, the pages you visited and the date and time of those visits.
Users may be directed to Tevva.com via banner ads or site links. Ads or site links that Tevva.com places use cookies or web beacons to deliver metrics on the effectiveness of the ads or links. They do not collect personally identifiable information from the user.
This site may provide visitors who visit with an Open ID the opportunity to integrate with third-party social media sites, and Tevva.com may track on aggregate level things like the number of visits to this site with an Open ID, the number of items "liked" on this site or articles on this site that you choose to share with a third-party social media site.
8. Sharing Your Information:
Tevva.com does not share, sell, or rent personally identifiable information with independent companies for their use without giving you a choice.
Personally identifiable information that you provide to us while requesting a product or service through this website may be gathered and stored in one or more of our corporate databases and be used to contact you for things like promotional offers, marketing programs, or other communications from this website or other Tevva Motors programs and services.
Our "family of companies" is the companies related to us by common control or ownership. We share information within this "family" as a regular part of conducting business and offering products and services to our customers. We may share personally identifiable information that we collect about you with other companies within the Tevva Motors family of companies or subsidiaries.
Personally identifiable information you provide to Tevva.com may be shared with our authorised dealers. This may be necessary, for example, to honour your request for a price quote on a vehicle or to provide a dealer with information to contact you in their regular course of business. The dealer is not restricted by Tevva.com in their use of your data.
We may share personally identifiable information with vendors, contractors, or partners in the ordinary course of business. Vendors, contractors, or partners of Tevva.com who have access to your personally identifiable information in connection with providing services for Tevva.com are required to keep the information confidential. They are not permitted to use it for any purpose other than to carry out the services they perform for Tevva.com.
Tevva.com may also provide a visitor's IP address to a vendor to obtain the visitor's location profile, including region, country, county/state, city, and postcode. We use location information to provide visitors with content and stories about their area.
Site metrics for Tevva.com may be shared with other Tevva Motors websites, subsidiaries, or affiliates.
Tevva.com will only disclose your personally identifiable information, without notice, if (1) in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Tevva Motors, its affiliates or the site; (b) protect and defend the rights or property of Tevva Motors, its affiliates or this site; or (c) act under exigent circumstances to protect the personal safety of Tevva Motors or affiliate personnel, users of their websites, or the public; or (2) if required to do so by law.
9. Access to and Control Over the Use of Your Information:
To correct or update your personally identifiable information, contact us at:
Telephone: +44 (0) 330 460 9460 (Normal business hours) Mailing Address:
TEVVA London Unit 1 London Distribution Park Windrush Road Tilbury RM18 7AN
United Kingdom
Email: mailto:info@tevva.com
Tevva.com will use reasonable efforts to correct any factual inaccuracies in your information.
The scope of access for this request is for information stored in the database that holds the data for Tevva.com. Any personally identifiable information collected from you on other related company websites will not be accessible or changeable through the processing of this request.
10. Security of Your Information:
Safeguarding information of visitors to our website is important to us. While no systems, applications or websites are 100% secure, we use methods, policies, and procedures to protect information from loss, misuse, or alteration.
Vendors, contractors, or partners of Tevva.com who have access to your personally identifiable information in connection with providing services for Tevva.com are required to keep the information confidential.
Vendors are not permitted to use this information for any other purpose than to carry out the services they are performing for Tevva.com.
11. Processing of Personal Data:
By visiting this site and providing your personally identifiable information to us, you understand and consent to the collection, use, processing, transfer, and disclosure of your personally identifiable and non-personally identifiable information globally per this Privacy Statement. Your consent shall be deemed to include transferring personally identifiable or non-personally identifiable information to locations that may have various levels of privacy protection than in your own country. Therefore, by visiting this site and providing such information, you consent to transfer such information across country borders and to the use, processing, and disclosure of such data in global locations.
12. Links to Other Sites:
Tevva.com provides links to other websites. Tevva.com is not responsible for other website's privacy statements, content, or data handling practices. We encourage you to review the privacy statements of all sites you visit, including those whose links are provided, so you can understand how those sites collect, use, and share your information.
Tevva.com also provides dealer and vehicle locator services provided by a third-party vendor. To provide you with the closest dealers, we may need to collect your IP address to determine your general location or ask you to provide location information such as postcode or City and County. When we use a third-party vendor to provide dealer locator services, we will provide them with a postcode.
We encourage you to review the terms of service and the privacy policies of these mapping service providers. For example, if you use Bing, you agree to be bound by the Microsoft Service Agreement and Microsoft Online Privacy Statement.
13. Children's Privacy:
Tevva.com does not knowingly intend to collect personally identifiable information from children under thirteen.
If a child has provided us with personally identifiable information, a parent or guardian of that child may contact us at the phone number or mailing address listed in section 14 if they want this information deleted from our records. We will then make reasonable efforts to delete the child's information from the database that stores information for Tevva.com.
14. Contacting Us:
If you have any questions, comments, or concerns about this online statement or have any questions regarding the contents of this website, please contact us at:
Telephone: +44 (0) 330 460 9460 (Normal business hours)
Mailing Address:
Tevva Motors Limited, Tevva London, Unit 1, London Distribution Park, Windrush Road, Tilbury, Essex, England RM18 7EW
Email: mailto:info@tevva.com
Tevva.com is committed to working with consumers to obtain a fair and rapid resolution of any complaints or disputes about privacy and data handling. Tevva.com will be happy to respond to your questions and comments.
15. Privacy Statement Effective Date and Revision Days:
Occasionally we may update the privacy statement for Tevva.com to reflect any changes to the website or our privacy practices. If we update this statement, the latest information will be posted to the website ten (10) days before the changes take effect.
The effective date of this Privacy Statement is 24th May 2017.